Project Scope

Planned Works

PLB delivered kitchen and bathroom replacement programmes for social housing providers including Plus Dane Housing, South Liverpool Homes, and Cobalt Housing. The scope includes full removal and replacement of existing kitchens and bathrooms, robust coordinated resident liaison, and quality-controlled installation. Managing over £15m of planned works annually, PLB achieved on-time delivery, exceptional resident satisfaction, and defect-free handovers.

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Project Type
Planned Works
Project Location
North West
Resident Satisfaction
Exceptional Positive Outcomes
Project Value
£15 million Annually
Technical Challenges
Robust Resident Liaison

Working in occupied homes presents logistical and technical challenges that require a resident-focused approach. PLB mitigates disruption through a dedicated Resident Liaison Officer managing communication, access, and aftercare. Residents receive pre-start packs, daily updates, completion surveys, temporary kitchen or bathroom facilities where required, and access to an out-of-hours contact for urgent queries.

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Project Outcome
Trusted Partner of Choice

“PLB did an outstanding job, completing everything efficiently, on schedule, while ensuring full compliance and excellent resident care.”

Dennis Lally, Head of Assets at Plus Dane

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